Designed for large enterprises or regional departments as well as small organizations with sophisticated needs. Service Accent is a powerful and comprehensive tool to properly manage all facets of any business.

Service Accent is built on years of experience and customer success stories. It is unique in that it is simple to install and operate. The application is fully customizable to meet the needs of any company regardless of its size or industry.

Module	Included or Optional	Description
Service		Allows users to effectively create and manage jobs with ease and flexibility.
Contracts		Comprehensive contract details
Billing		Manage the sales and invoicing areas effectively
Reports and Analyses		Over 100 reports can be generated based upon customers, sales, service, supplier, inventory and contract records
Financial Interface		Take control of all financial aspects of your business
Wireless	Optional	With the unique patent pending Wireless technology, your field engineers can remain in constant contact with the office
Meter billing	Optional	Billing for all kinds of copier contracts
Inventory	Optional	Easy to use inventory management and stock control
Web Gateway	Optional	Allow your customers to monitor, update and interact with their jobs through the internet
SMS & Email Notifications	Optional	Allow user-definable messages to be sent to engineers and customers
Inbound SMS Updates	Optional	Empower your engineers by letting them update their jobs via simple and cost-effective SMS messages

OFFICE TECH SERVICES PTY. LIMITED Sydney, Australia Ph: +61 2 9958 3276 Fax : +61 2 9958 7897 email - ots@officetech.com.au