Great functionality

• You get the entire service, contract and billing suite. Stock Control and Meter Billing are options.
• Eliminate service scheduling chaos by intelligently managing your work with the Visual Scheduler.
• Service history, time spent and parts used are tracked and easily retrieved.
• Increased Service Contract flexibility enables you to automatically generate all your contract billing (and meter billing, too, with the optional Meter Billing module)
• Keep track of your stock with the optional Stock Control module which automatically calculates re-order levels, generates back-orders and creates and consolidates Purchase Orders.
• Reports and statistical analyses to keep you in touch with your activities.
  

Wireless communications
With the unique patent pending Wireless technology, your field engineers can remain in contstant contact with the office. Let your engineers create, update and close their own jobs from the field Service history for a machine or customer is available for immediate reference.

Web portal
Add value to your service and increase customer satisfaction by allowing your customers to monitor, update and interact with their jobs through the internet.
Enhance your image by offering your customers access to the latest technology.
Increase your engineers' efficiency by allowing them to view, update and close their jobs via their own dedicated web interface.

SMS & email notifications
Allow user-definable messages to be sent to engineers and customers based on specific triggers.
Keep customers and engineers up to date with the progress of their jobs automatically by SMS messages or emails.

SMS updates from your engineers
Empower your engineers by letting them update their jobs via simple and cost-effective SMS messages.
No need for new devices, use your existing mobile phones and your jobs will be kept up to date in real time by your engineers.